Claire Hughes Johnson, Constructing Stripe from 160 to six,000+ Workers — The best way to Take Radical Possession of Your Life and Profession (#724)

[ad_1]

“There are two gaps that I feel are actually onerous. One is individuals who can’t cease being victims, and the opposite hole is—I name it ‘self-awareness hole,’ the place they assume they’re one of the best on the planet.”

— Claire Hughes Johnson

Claire Hughes Johnson (@chughesjohnson) at present serves as a company officer and advisor for Stripe, a worldwide know-how firm that builds financial infrastructure for the Web. Claire beforehand served as Stripe’s chief working officer from 2014 to 2021, serving to develop the corporate from fewer than 200 workers to greater than 6,000. At varied instances, she led enterprise operations, gross sales, advertising and marketing, buyer help, danger, actual property, and all the individuals features, together with recruiting and HR.

Previous to Stripe, Claire spent 10 years at Google main quite a few enterprise groups, together with overseeing facets of Gmail, Google Apps, and finally client operations, in addition to serving as a vp for AdWords On-line Gross sales and Operations, Google Provides, and Google’s self-driving automotive undertaking.

Claire holds a bachelor’s diploma from Brown College and an MBA from Yale College. She at present serves on the boards of the renewable power firm Ameresco, the multi-platform publication The Atlantic, the self-driving know-how firm Aurora Innovation, and the shopper administration software program firm HubSpot.

Her ebook is Scaling Individuals: Ways for Administration and Firm Constructing.

Please take pleasure in!

Take heed to the episode on Apple Podcasts, Spotify, Overcast, Podcast Addict, Pocket Casts, Castbox, Google Podcasts, Amazon Music, or in your favourite podcast platform. Watch the interview on YouTube right here.

Dropped at you by AG1 all-in-one dietary complement; LinkedIn Adverts advertising and marketing platform with 1B+ customers; and Momentous high-quality dietary supplements.

The transcript of this episode may be discovered right here. Transcripts of all episodes may be discovered right here.

Hear onApple Podcasts

Hear onSpotify

Hear onOvercast

#724: Claire Hughes Johnson, Constructing Stripe from 160 to six,000+ Workers — The best way to Take Radical Possession of Your Life and Profession

This episode is delivered to you by AG1! I get requested on a regular basis, “Should you might use just one complement, what wouldn’t it be?” My reply is often AG1, my all-in-one dietary insurance coverage. I beneficial it in The 4-Hour Physique in 2010 and didn’t receives a commission to take action. I do my greatest with nutrient-dense meals, after all, however AG1 additional covers my bases with nutritional vitamins, minerals, and whole-food-sourced micronutrients that help intestine well being and the immune system.

Proper now, you’ll get a 1-year provide of Vitamin D free together with your first subscription buy—an important nutrient for a robust immune system and robust bones. Go to DrinkAG1.com/Tim to assert this particular supply immediately and obtain your 1-year provide of Vitamin D (and 5 free AG1 journey packs) together with your first subscription buy! That’s as much as a one-year provide of Vitamin D as added worth once you attempt their scrumptious and complete day by day, foundational vitamin complement that helps whole-body well being.

This episode can also be delivered to you by Momentous high-quality dietary supplements! Momentous presents high-quality dietary supplements and merchandise throughout a broad spectrum of classes, and I’ve been testing their merchandise for months now. I’ve been utilizing their magnesium threonate, apigenin, and L-theanine day by day, all of which have helped me enhance the onset, high quality, and length of my sleep. I’ve additionally been utilizing Momentous creatine, and whereas it definitely helps bodily efficiency, together with poundage or wattage in sports activities, I take advantage of it primarily for psychological efficiency (short-term reminiscence, and so forth.).

Their merchandise are third-party examined (Knowledgeable-Sport and/or NSF licensed), so you’ll be able to belief that what’s on the label is within the bottle and nothing else. If you wish to attempt Momentous for your self, you need to use code Tim for 20% off your one-time buy at LiveMomentous.com/Tim. And to not fear, my non-US mates, Momentous ships internationally and has you coated.

This episode is delivered to you by LinkedIn advertisements, the go-to instrument for B2B entrepreneurs and advertisers who need to drive model consciousness, generate leads, or construct long-term relationships that end in actual enterprise affect.

With a group of greater than 900 million professionals, LinkedIn is gigantic, however it may be hyper-specific. You’ve got entry to a various group of individuals all looking for issues they should develop professionally. LinkedIn has the advertising and marketing instruments that can assist you goal your prospects with precision, proper all the way down to job title, firm identify, business, and so forth. To redeem your free $100 LinkedIn advert credit score and launch your first marketing campaign, go to LinkedIn.com/TFS!

What was your favourite quote or lesson from this episode? Please let me know within the feedback.

Need to hear an episode with Claire’s colleague, the co-founder and CEO of Stripe, Patrick Collison? Take heed to our dialog right here wherein we mentioned the significance of giving concepts time to fail, succeeding in a seemingly saturated market, the siren tune of excessive reward, natural traction, rising up as a “free-range” baby, studying historic Greek from an area monk, growing a singular worldview at any age, how you can make speedier choices, and rather more.

#353: Patrick Collison — CEO of Stripe

SELECTED LINKS FROM THE EPISODE

Join with Claire Hughes Johnson:

LinkedIn | Twitter

SHOW NOTES

[07:51] Say the factor you assume you can’t say.
[13:24] Detoxifying your left-hand column.
[19:59] Sufferer versus participant.
[29:49] Really useful studying.
[36:53] The case for studying fiction.
[44:18] Crafting a working-with-me doc.
[52:07] Make the implicit express.
[57:29] An Irish Goodbye.
[58:34] E mail insurance policies.
[1:03:58] Renegotiating the phrases of expectations.
[01:06:05] Listening for the quiet no.
[01:08:27] Cash versus time.
[01:10:14] Good guidelines may be liberating.
[01:12:59] Management and disappointment.
[01:17:59] Renegotiating previous disappointment.
[01:37:05] Asking a query versus stating an opinion.
[01:40:58] Coaching wheels for a “no.”
[01:42:26] Time, expertise, treasure, and testimony.
[01:46:37] Recognizing dangerous apples whereas hiring.
[01:48:37] Should you’re not self-aware, how would you recognize?
[01:51:08] Work fashion assessments for self-awareness constructing.
[01:58:38] Paragons of no.
[02:00:51] No extra boards.
[02:04:58] Pushers and pullers.
[02:11:50] Parting ideas.

MORE CLAIRE HUGHES JOHNSON QUOTES FROM THE INTERVIEW

“There are two gaps that I feel are actually onerous. One is individuals who can’t cease being victims, and the opposite hole is—I name it ‘self-awareness hole,’ the place they assume they’re one of the best on the planet.”
— Claire Hughes Johnson

“How do you get outcomes? You get tremendous clear and clear about something implicit—you make it express, and also you’re clear. It is a course of. We’re going to undergo it to get to this final result. And what’s the final result we would like? Make it express.”
— Claire Hughes Johnson

“I’m simply sincere about, ‘I can’t do that effectively, and I feel you need somebody at their greatest. It’s not going to be my greatest.’”
— Claire Hughes Johnson

“My private entice is I feel I’m being an empath, giving them half-hour. ‘Let me hear your story.’ And in reality, the empathic factor to do is to say, ‘I’m going to do a likelihood evaluation. The prospect that I’m going to speculate/make a donation are sub 5 %. No. No for you, no for me. And also you don’t have to consider it ever once more. You don’t have need to electronic mail me tomorrow and ask me once more.’”
— Claire Hughes Johnson

“There’s a cause these individuals are leaders. More often than not they’re 80 % of the way in which there. They’re simply not assured of their intuition. And so my job is to not inform them what to do or how you can do it; it’s to construct their confidence of their intuition after which, yeah, we will brainstorm the final 20 %.”
— Claire Hughes Johnson

“Individuals don’t be taught by being informed solutions. … What you’re going to do when you’re a superb chief, a superb trainer, is you’re going to steer them by means of studying with you and they’re going to get to the reply and you’ll have a good time them doing that.”
— Claire Hughes Johnson

PEOPLE MENTIONED

Associated and Really useful

The Tim Ferriss Present is one of the most well-liked podcasts on the planet with greater than 900 million downloads. It has been chosen for “Better of Apple Podcasts” thrice, it’s usually the #1 interview podcast throughout all of Apple Podcasts, and it has been ranked #1 out of 400,000+ podcasts on many events. To take heed to any of the previous episodes without cost, try this web page.

[ad_2]